A transparent combination of public review data, community nominations and independent judging — built for Texas drivers and shops.
Measures a shop’s complete Google review history — volume, longevity and consistency of ratings over time. Long-standing, steady reputations score highest.
Looks at the most recent 90 days: how many new reviews arrived and how customers rated their visits. It rewards shops delivering great service right now.
Evaluates the depth and detail of reviews and how professionally the owner responds. Thoughtful, specific feedback signals a trustworthy shop.
Shops are ranked within their city and repair category. Scores refresh periodically during the awards season. Community nominations are used to select finalists and break ties.
Drivers nominate shops online. Shop owners claim listings and review their scorecards.
Trust Scores are finalized for every eligible shop by city and category.
Top shops are announced as finalists and reviewed by the judging panel.
Winners are celebrated with awards, digital badges and a community spotlight.
Exact dates are published in the Official Rules.
Yes. Despite the DFW name, the awards are open to eligible auto repair shops in all 254 Texas counties. Shops are ranked within their own city and category, regional winners are named in 10 Texas regions, and regional winners advance to the statewide Texas finals.
Yes. Nominating is free, being nominated is free and winning is free. No purchase or sponsorship is required to be nominated, become a finalist or win.
Auto repair, collision, tire, brake, transmission and general maintenance shops with a physical location anywhere in the State of Texas that are open to the public and have an active Google Business Profile.
Scores are calculated from publicly available Google review information such as rating, review count, review recency and review detail. We do not purchase, edit or remove reviews.
Each category’s Trust Score leaders and the most-nominated shops become finalists. A judging panel then reviews finalists for verification, service quality and community impact. See the Official Rules for details.
Visit the Claim Your Listing page and enter the code from your letter or postcard along with your shop details. We will send your scorecard and next steps.
No. Sponsorship has no effect on scores, finalist selection or judging. Sponsors are listed separately and clearly identified.
Winners are notified directly, then announced on this website and on DFW Auto Marketing’s social channels. Winners receive an engraved award and a digital badge.
Email [email protected] or call (254) 826-8225 and we will update or remove your listing.
Still have a question? Contact the awards team →